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AEP Energy lights up personalized experiences with Dynamics 365 Customer Insights
PUBLISHED NOVEMBER 10, 2020 IN
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AEP Energy lights up personalized experiences with Dynamics 365 Customer Insights
AEP Energy wanted to generate useful insights to better serve their customers?from decades of data spread across multiple systems. Microsoft was able to help them migrate data from more than 460,000 residential, small business, commercial and industrial customers.?into the Dynamics 365 platform, making them more competitive against?larger?suppliers?with less customer focus.
PUBLISHED NOVEMBER 10, 2020 IN
LEADERSHIP
Admin FN Admin LN
Senior Content Marketing Manager
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Published November 10, 2020
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Admin FN Admin LN
Senior Content Marketing Manager
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about the article
Published November 10, 2020
about the author
Admin FN Admin LN
Senior Content Marketing Manager
