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Always-on customer engagement: It’s not just omnichannel anymore
PUBLISHED AUGUST 29, 2022 IN
PRODUCTIVITY
Admin FN Admin LN
Senior Content Marketing Manager

Always-on customer engagement: It’s not just omnichannel anymore

The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.

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PUBLISHED AUGUST 29, 2022 IN
PRODUCTIVITY
Admin FN Admin LN
Senior Content Marketing Manager

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about the article
Published August 29, 2022
about the author
Admin FN Admin LN
Senior Content Marketing Manager

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